Disclaimer & Warranty
Last Updated: January 2025
1. General Disclaimer
The information provided on this website is for general informational purposes only. While we strive to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information contained on it.
2. Service-Related Disclaimers
Express TV Setup does not guarantee:
- That all installation work will be problem-free or perfect
- Compatibility with future software or firmware updates
- The performance of third-party devices or services
- The longevity of hardware or materials used in installation
- Uninterrupted or error-free service
3. Product Warranty Disclaimer
Express TV Setup provides services only. We do not manufacture TVs, mounting hardware, or other devices. All product warranties are provided by the respective manufacturers and are not our responsibility. Please refer to the manufacturer's warranty information for details on coverage and exclusions.
4. Installation Warranty
Express TV Setup warrants its professional installation services for a period of 30 days from the date of installation. This warranty covers:
- Faulty workmanship resulting in the TV falling or improper mounting
- Non-functioning cables or connections installed by our technicians
- Damage to your home caused directly by our installation services
This warranty does NOT cover:
- Normal wear and tear
- Damage caused by misuse, accidents, or modifications
- Environmental damage (water, fire, power surges)
- Device or manufacturer defects
- Changes made by customers or third parties after installation
- Damage to drywall beyond standard installation requirements
5. Liability Limitation
In no event shall Express TV Setup be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation lost profits, loss of data, cost of substitute goods, or loss of use arising out of or related to our services, even if we have been advised of the possibility of such damages.
6. Damage to Home/Property
While we take precautions to protect your home during installation, Express TV Setup is not responsible for:
- Pre-existing wall conditions or structural issues
- Hidden obstacles (pipes, electrical wiring, studs) not visible during assessment
- Paint damage or wall texture disturbance beyond installation area
- Furniture or item damage unless caused by gross negligence
7. Customer Responsibilities
By hiring Express TV Setup, you acknowledge that:
- You own or have permission to modify the installation location
- You will disclose known issues with your walls or electrical systems
- You will follow all recommended maintenance and care instructions
- You will not attempt to repair or modify our installation work
8. Insurance
Express TV Setup carries general liability insurance. However, it does not cover all possible damages. We recommend reviewing your homeowner's or renter's insurance policy. For major damage claims, both parties' insurance may be involved in the settlement process.
9. Third-Party Content and Links
Express TV Setup is not responsible for the content of third-party websites linked from our site or the accuracy of information provided by third-party service providers, manufacturers, or internet service providers.
10. Device Activation Code Disclaimer
Device activation codes are provided for legitimate device setup purposes only. Codes are time-limited and single-use. Unauthorized use of activation codes is prohibited. Express TV Setup reserves the right to void services if codes are obtained or used fraudulently.
11. Dispute Resolution
Before pursuing legal action, customers agree to attempt to resolve disputes through good-faith communication with Express TV Setup management. If disputes cannot be resolved, both parties agree to attempt mediation before any legal proceedings.
12. Changes to Disclaimer
Express TV Setup reserves the right to modify this disclaimer at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website and services constitutes your acceptance of the updated disclaimer.
13. Contact for Warranty Claims
To file a warranty claim or report an issue with our service, please contact:
Express TV Setup - Warranty Department
Email: warranty@expresstvsetup.store
Phone: (877) 337-1748
Address: 123 Tech Street, New York, NY 10001
Warranty claim period: 30 days from installation date
This disclaimer is compliant with Google Ads policies, consumer protection laws, and industry standards for service-based businesses. It is designed to set clear expectations and protect both Express TV Setup and our customers.